In an increasingly global marketplace, professionals possessing bilingual abilities are more and more in demand, as companies, healthcare facilities and non-profit organizations are looking to meet the needs of their customers. Learn more about the Benefits of Bilingual Personnel

As the population of non-English speakers in central Indiana continues to grow, hiring bilingual employees becomes important in meeting the unique language needs of clients seeking products and services.

Why Hire Bilingual Employees?

• Hire bilingual employees that are able to communicate in your client’s native language to help your company cater to an increasing population of non-English speakers.
• Hire a bilingual receptionist to make a big difference in being able to interact and build rapport with clients from the moment they first call you.  People are always more comfortable with those who can speak their language and understand their needs.
• By hiring bilingual employees, you can bridge the communication gap to simplify the legal process and bring understanding to these clients.
• Hiring a bilingual sales person has the potential to grow your practice and even open up your business to international markets. As your clients begin to do business in foreign markets or with foreign companies looking to expand their products and services into the U.S., you will position your firm to compete for their business.
• A bilingual admin that can handle writing and communicating in another language can also help to reduce the need for document translation services and interpreting services. Marketing your services to non-English speaking communities places you on the cutting edge of those few companies that can provide services for non-English speaking clients.

How to Hire Bilingual Employees

If you plan on recruiting and hiring a bilingual clerk, sales person, or receptionist yourself, here are some steps you should take:

• Post ads in local newspapers, especially in foreign-language papers printed in your area. There are various recruitment websites available such as Bilingual Job Board or Craigslist, but also websites focusing only on recruitment of bilingual staff such as IndyChambas.com
• Be very specific about what you’re looking for and put together a list of skills that the applicants should possess in order to qualify for the job. If you end up hiring someone who does not have any legal experience, they may require additional language training.
• Job fairs sponsored by community colleges, universities and business organizations can also be an excellent resource for hiring. You could hire either American students who are very fluent in a foreign language or foreign students who are fluent in English.
• Word of mouth referrals from existing clients, vendors and colleagues can bring about additional prospects for potential staff members.
• Properly test the applicant, both in English and the foreign language to make sure the person you choose will indeed be able to communicate efficiently in both languages.

If you don’t have the necessary time to handle this process, you should contact a specialized recruiting company that can find you proficient and trustworthy candidates. This will probably cost you more money, especially if the recruiting agency will also conduct applicant testing, but at least you will make sure you get only valuable candidates to interview.

If you would like to explore options for your organization to leverage our unique services, please contact us